Airlines Begin Compensation of Passengers For Delayed, Cancelled Flights January 2024
The Federal Government says airlines operating in Nigeria will commence payment of compensations to passengers for delayed and cancelled flights from January 2024.
The Minister of Aviation and Aerospace Development, Festus Keyamo, disclosed this during a session with the Joint National Assembly Committee on Aviation, where he defended his ministry’s 2024 Budget.
He said a comprehensive list of airlines responsible for delayed or cancelled flights would be regularly published in the media as part of the compensation initiative.
He said: “I have called the customer’s satisfaction commission regarding the treatment of Nigerians.
I said on a weekly basis, please publish the list of airlines that do not fly as and when due, cancelled flights, delayed flights, how many hours it was delayed, was there compensation, and actions they took as regulators against these airlines.
“We are starting that in January.”
Keyamo said one way to achieve this was to deduct the money from the payment for flight tickets of airlines responsible for such delays and cancellations.
The minister said that passengers must be given a 50 percent rebate or 40 percent rebate because there must be a rebate.”
The Senior Advocate of Nigeria said it had become obvious that developing the nation’s airports requires a partnership by the government with the private sector.
